Dear users of Wenlin XinGuan intelligent IC card full-automatic laminator:

In the past feedback, we learned that the XinGuan intelligent IC card full-automatic laminator produced in the early stage had the problem of misidentification during the operation of the machine due to the user's misoperation during the manual, single person and double person automatic mode switching operation. To ensure the stable operation of user devices and improve production efficiency, we have decided to upgrade the software of the affected products.

Upgrade scope:

The fully automatic laminating machine with Wenlin XinGuan smart IC card produced from January 2021 to May 20, 2024 is within the scope of this free upgrade of material rack operation software.

Upgrade service:

1.Chinese domestic users:We will provide free on-site upgrade services. Please proactively contact your business representative, and we will arrange professional engineers to come to your device for software upgrade as soon as possible.

2.For users outside of China (including HongKong,Macao,and Taiwan):Due to geographical limitations, we will provide appointment network upgrade services. Please contact your business representative in advance to arrange a network upgrade time, and we will remotely upgrade the software for your device.

Thank you again for your support and trust. If you have any questions or need further assistance, please feel free to contact us at any time. We look forward to working with you to promote the development and progress of the industry!